Privacy Policy
Last Updated: November 25, 2025
1. Introduction
SOPHWARE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Schedule a conversation or email us
- Schedule a consultation or strategy call
- Subscribe to our newsletter or communications
- Engage with our services
This information may include:
- Name and contact information (email, phone number)
- Company name and job title
- Professional information relevant to our services
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website and search terms
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Analyze usage patterns and improve user experience
- Comply with legal obligations and protect our rights
- Detect and prevent fraud or security issues
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, email services)
- Business Partners: With your consent, we may share information with partners who provide complementary services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of our business
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt-out of marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at privacy@sophware.io
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
We may use third-party services including:
- Google Analytics for website analytics
- Calendly for scheduling
- Email service providers for communications
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your information receives adequate protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@sophware.io
- Website: Schedule a conversation